Joel Peterson

Rapidly prototype to production.

Third federal hire for the STRIDES Initiative. Built and led technology team from the ground up. Initiated, planned, and implemented new initiatives and enterprise offerings: Amazon Web Services, Atlassian Cloud, Azure, Kion, GitHub Enterprise Cloud, Google Cloud Platform, Microsoft Defender for Cloud Apps, Slack. Architected enterprise infrastructure, migrations, identity, integrations, interconnections, cost management and budgets in Amazon Web Services, Azure, Google Cloud Platform. Integrated NIH’s enterprise sytems with cross-disciplinary Identity/Access Management, Networking, and Cybersecurity teams to build agency-tailored NIST 800-53-based ATOs. Architected and led technical development of the STRIDES website using Jekyll, U.S. Web Design System, GitHub Pages, AWS Amplify, Azure Static Web Apps, Google Analytics & Search, and Microsoft Clarity to support the STRIDES Initiative. Architected and led technical development of an internal business application on the Power Platform and Dynamics 365. Mentored four cohorts of Civic Digital Fellows from the Coding It Forward program in the fields of data science, design, program management, and software engineering. Provided institutional knowledge and technical expertise to programs and services seeking consultation on most effective approaches to everyday and complex challenges, including the COVID-19 shift of the entire workforce to remote work. Continued co-leading NIH-wide Cloud Services group to disseminate best practices and increase Cloud adoption. Consulted on the early days of the formation of a new agency, the Advanced Research Projects Agency for Health (ARPA-H).

Public service, officially.

Continued same work for the Department of Veterans Affairs as a full-time employee. Trained, supported, and evangelized the uses of SharePoint in a network of healthcare systems with fourteen thousand direct customers. Provided subject matter expertise to local, regional, and national deployment projects of complex information systems to guarantee quality products were delivered to customers. Directed and supervised contractor work; led small team of developers. Scheduled and worked on major restructuring of a massive SharePoint portal organization. Provided expertise and intimate knowledge of IT operations and plans to local and network-level information management committees. Maintained a SharePoint application to run nearly all aspects of the Golden Age Games, a large annual athletic event for over eight hundred Veterans. Participated in the setup, logistics, operation, customer service, and crisis management of said national athletic event for Veterans. Provided expert analytical advice on matters relating to knowledge management. Served as the staff expert for the development, coordination and integration of organization wide policy, practices, and strategies that supported the creation of processes, procedures and dissemination of knowledge via multiple communication means. Responsible for planning, developing, coordinating and programming the execution of all knowledge management related policies, activities and resources to ensure timely acquisition of and efficient dissemination of information throughout subordinate organizations and geographically separated units. Established system wide methodology for sharing information and data across the organization with inputs from all sectors. Developed strategies to make tacit knowledge explicit; implemented processes for identifying and validating subject matter experts; facilitated the sharing of best business practices across systems. Developed best practices that are repeatable and sustainable. Ensured that policy, practices, strategies were in compliance with organization goals, plans, policies and guidelines.

Ever design one pixel at a time?

Continued previous responsibilities while tackling additional challenges to transition the team to Agile software development. Planned and carried out migration from an older source control system to Team Foundation Server. Developed and maintained certified Windows Installer projects. Architected, designed, and developed first time configuration interface for quick installation and best practices of network appliances with C#, ASP.NET and the AJAX Control Toolkit. Reviewed code commits and provided feedback to senior engineers and leadership. Refreshed user interfaces with decade-old legacies with latest interface design standards to better serve the customer base. Trained and provided support to a new support organization.

Who uses optical drives anymore?

Tested thousands of different system configurations and platforms to ensure the quality and stability of each product. Controlled build and release processes for worldwide distribution of applications and development toolkits. Applied keen eye for aesthetics while redesigning all user interfaces. Developed all web content, marketing materials, and technical writing for the worldwide corporate identity. Managed servers facilitating corporate network and public presence. Coordinated relations and support with product partners, device manufacturers, and customers.